Bleicherweg 50, Zurich 8002, Switzerland +1 (661) 458-9444

Your Security Is Our Priority

Learn how we protect your money, your data, and your identity — and how you can help keep your account safe.

How We Protect You

Bank-Grade Security, Built In

256-bit SSL Encryption

Every session and transaction is encrypted end-to-end.

Two-Factor Authentication

An extra verification step protects every login.

24/7 Fraud Monitoring

Automated systems flag unusual activity in real time.

Biometric Login

Face ID and fingerprint sign-in on mobile devices.

Deposit Protection

Your Money Is Safeguarded

Eligible deposits held with Capital Trust Bank of Switzerland are protected in line with applicable deposit insurance schemes in your jurisdiction. We also maintain strict capital adequacy standards well above regulatory minimums, and undergo regular independent audits and regulatory examinations.

  • Regulated and supervised by Swiss financial authorities
  • Segregated customer funds held separately from operating capital
  • Regular independent security audits and penetration testing
Bank vault security
Stay Protected

Security Tips for Your Account

Use a Strong, Unique Password

Never reuse your banking password on other websites or apps.

Watch for Phishing

We will never ask for your password or PIN by phone or email.

Avoid Public Wi-Fi

Use a secure connection when accessing your account.

Turn On Alerts

Enable transaction notifications to catch unusual activity fast.

Common Questions

Security FAQs

Contact us immediately at +1 (661) 458-9444 or through Support in your dashboard. We can freeze your card or account instantly while we investigate.

No. We will never ask for your full password, PIN, or one-time authentication code over the phone, by email, or by text message.

Log in to Internet Banking and go to Security Center, where you can enable two-factor authentication and biometric login in a few taps.

Think Your Account May Be Compromised?

Our fraud team is available 24/7 to help secure your account immediately.

Report an Issue